With each call, your receptionist knows whether the call is coming from one of the practice’s patients or from an outsider.
If the call comes from a patient, the patient’s records and upcoming appointments will be displayed, meaning that an appointment can be made or changed with just a few clicks.
Your secretary’s time spent on the phone is optimized while improving the relationships with patients. The result: call peaks are managed more effectively leaving more time to greet patients and deal with them when they come in.
Calls can be handled more quickly:
Physicians can access the patient’s records before picking up the phone.
No need to interrupt consultations any more:
All calls are shown in the call history, meaning that physicians can manage calls between consultations.
Filtering and prioritization:
Due to the caller ID, physicians can assess the urgency of the call and can also identify and filter any abusive callers.
With Popcall, your users will enjoy productivity gains and share the benefits with their patients!
Our capture device detects an incoming call and send it to our server
Our server processes the call and uses a webhook to transmit it to your API
You verify whether the incoming phone number matches a customer and notify your user
Would you like to offer an innovative feature that makes a difference in the working lives of your users on à daily basis ? If so, become a partner!
You are free to define your own pricing for this feature with your customers. We can handle all the logistics and implementation.
Feel free to reach us anytime : +33 4 28 31 62 79